Privacy Policy

Information We Collect

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment providers)
• Order history
• Information you voluntarily provide through forms, promotions, or customer support

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Respond to questions and inquiries
• Improve our products, website, and customer experience
• Send promotional emails, exclusive offers, and product launch announcements (you may unsubscribe at any time)

Information Sharing

Maison JAJOUX does not sell or rent your personal information. We may share limited information with trusted service providers, such as payment processors, shipping carriers, email marketing providers, and website services, only as necessary to operate our business.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings if you choose.

Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Delete your personal information where applicable
• Unsubscribe from marketing communications at any time

Third-Party Services

Our website and business may use third-party services, including payment processors, shipping providers, TikTok Shop, social media platforms, and analytics tools. These services maintain their own privacy policies.

Children's Privacy

Maison JAJOUX does not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.